Premier Roofing and Building reviews (283)

Did the job as requested and promptly

Out of the several quotes and contacts I received, Roy of Premier Roofing was the only one who came out to see me and discuss the exact requirements of my job. He explained fully what it would entail, how long it would take and in comparison with most others, gave a very competitive quote. We also agreed that some additional work would be undertaken that wasn’t in the original job description. Roy and John arrived on the appointed day at the previously agreed time and set to work immediately. Work progressed well and at the end of each day, everything was cleared up and taken away. Throughout what turned out to be 3 days due to weather interruptions, Roy kept me informed of progress and patiently explained how certain aspects of the job were not as obviously straightforward as I’d thought. At completion, the front of the house looks amazing and the overspill on the gutters on the rear has been resolved. Fantastic work boys, really delighted and we’ll definitely have you back. Thanks.

Thank you. Very good, efficient, easy to communicate and decent price.

Very professional. Replaced loose and broken tiles and repointed chimney. No concerns recommending or using in the future. Prompt service

Great service

Came swiftly to provide quote and did job equally swiftly. Did what he said he would do and to a good standard. Many thanks!

The builder has done an excellent job. He did it in double quick time. For peace of mind her also gave me a 2 year warranty. If I can give you one piece of advice get a second several quotes. It cost £320 for what my nieghbour said was No more than 20mins work. DO NOT GET RIPPED OFF

I hired them for a roof repair and repainting job that we agreed on in advance. To be fair, the roof repair work itself was done well. The repair quality is good and I have no issue with that part. However, the overall experience was very bad. After promising to come on 18 February to complete the repainting, they did not show up and did not send any message to inform me. I even contacted them one day before to confirm, but there was no response. I continued to send messages and could see that they were read, yet there was still no reply. Being ignored like this is extremely unprofessional and frustrating. After I posted my review, Roy actively contacted me when he saw it, so I finally got the chance to talk with him. I appreciate that he reached out at that point, but I wish the communication had happened earlier instead of only after a negative review was posted. Although the repair work itself is good, the poor communication and broken promises made this a very bad overall experi