I organised 4 quotes and although Stefan / HSI wasn't the cheapest, it was fairly priced and he was friendly, knowledgeable and comes across as very confident in his craft (and the photos on the HSI website show the quality of his work on modern bathroom fit outs). It made my decision more easy.
I ordered the units and let him know which tiles I wanted and shared my idea for the layout and he and his team started on time (within a few weeks of a deposit) and took care of absolutely everything from repositioning pipework, re-plastering walls, to in the end re-wiring lights and fitting a new window.
Nothing was too much trouble and communication throughout was excellent, he always checked with me if there was an uncertainty, and he responded with confidence whenever I had concerns or questions about the likely finish - even moving the exterior wall waste pipe to get a better fit for the toilet.
The team were tidy in the rest of my flat a despite limited space, courteous, and at the very end cleaned up so well you wouldn't have known they'd been there. I now have a stunning bathroom and adjoining utility room finished to a very high standard - and always with Stefan's enthusiasm and positivity.