Empire UPVC & Roofing Specialists LTD reviews (491)

Happy with the job.. good communication from start to finish. Would recommend..

All good. Thank you 👍

At the risk of sounding overly-glowing, we can wholeheartedly say that have been extremely pleased with the work of Empire UPVC. This particular job involved replacing the soffits, facia boards and guttering on two adjoining houses. Our quote from Chris was detailed, professionally done, and accompanied with a phone call answering any immediate questions. After consulting with our neighbour, Chris and his team were very helpful in answering our follow-up questions before we agreed to select them for the job. Throughout the whole process, Empire's communications and professionalism was outstanding, even if leaving aside the typical experience in the industry. The work itself was done by two members of the Empire team, who were on-time, well organised, evidently skilled, and completed the work within a week as agreed. The materials used convincing looked to be top-quality, with the finished article looking superb. A very small part came detached a few days afterwards, but on notifying Chris he was able to send someone round the next working day who fixed it accordingly, with no further issues looking likely. Both ourselves and our neighbour were thoroughly impressed with the service of Empire, and are extremely satisfied with our new guttering. I would end by recommending prospective customers ask Chris for a quote (probably using it as a benchmark against which to measure other quotes), and can rely on the quality of work during and after the job to match with expectations.

I am pleased with the work that was carried out today and I will recommend Empire to friends and families as and when they need similar type of work.

Turned up early, Matt and Billy, polite well presented chaps. Carried out the works to the letter, excellent result. Can't fault, would highly recommend. PRobinson. CCP HVAC Business Manager

Great communication and good clean work. Waiting for the next big rain to confirm, but all looks professionally done.

The job just started on Monday morning. The workmen came 8 am as promised and started immediately. For now the job is in progress and until the job is done or completed have nothing to really.

Excellent job, great communication throughout the process and delivered on time at the quoted price. Would definitely hire again

Chris came round to quote for this job along with 3 other roofers, we went with Chris not because he was the cheapest but because of the way the whole contact, quote communication was managed. Well I am so glad we did, we had 2 flat bay windows we want slate pitched, and a bespoke oak porch built with slate roof. The communication we received from Chris was spot on, his guys who done the work were polite and hard working, the level of care and attention spot on, we had an issue with the porch, not anyone fault, just when we wanted to add electrics at last minute, Chris came up with solution and actioned it immediately. I would 100% recommend Chris and team well done. Sara

So far, we have hired Empire to provide a quote on a job. We had some follow up questions afterwards, before committing. In all respects the service has been very professional and well organised. The quote was detailed and clear and the cost reasonable. Communication time has been swift at each point. This has all helped to ensure - on top of the high ratings posted elsewhere - that we can have confidence in using this company.