I regret having paid them. The job was appalling—rushed and done without any planning skills. On top of that, Zaccheus loses his temper easily, shouts at you, gaslights you, threatens you (all documented), and treats you like you're not a thinking person. He believes he’s a plumbing genius, doesn’t communicate, and lies from the beginning. For instance, he claims to have 10 years of experience, but how is that possible when he got his licence only 4 years ago?He also admitted via email (all documented) that he "scratches" for work because these are "quiet times" for him. Poor Zaccheus.
He never communicated the price for the materials and then marked it up significantly afterward which is illegal by the way.
How did he managed to cause two leaks, attach some exposed pipes differently from others, create the appalling piping work (see images), break my boiler, and then leave without fixing it?
I have reported everything to MyBuilder and will report it to Trading Standards as well.