Ready to hire?
Post your job in minutes, browse real reviews and choose who to speak to.Post a jobNeed some tips or advice?
Ask a questionCentral Heating
Boiler only works efficiently if H.W & C.H programme comes on at different times!
Anonymous user 23/02/2024 - 2.43 PM
We have a new house with a Ultracom 18hxi condensing boiler. When it is very cold the radiators don't seem to heat up enough and keep closing down. However, I discovered that if I turn off the H.W the radiators warm up. The plumber came back 3 times last winter and once before Christmas, he changed the pump to a more powerful one and then he put on a "diverter." When he left the radiators were lovely and warm (it was quite a mild day) but then I noticed he only had the C.H switch on and not the H.W. That's when I discovered they worked better without the H.W being on, so I have set the programmer for them to work independently of each other, but this dosen't seem right. I contacted the manufactuer for help but they replied for our plumber to contact their helpline which he already did last year, from our house on a premium rate number! Anyone know the reason for this problem? Really appreciate your time and advice....
Are you a tradesperson and able to answer this question?
2 Answers
Anderson Heating & Gas
Efficient Heating services