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Driveways & Paving

Crack has appeared

JENNIFER Irving 30/07/2026 - 7.56 AM

British gas has recently laid new gas pipes to houses on my street. They had to dig up part of my tarmacked driveway for access. The hole was filled in with new tarmac but a long cracked has now appeared coming from the new repair. What can I do

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3 Answers

Ava Constructions & Decors

Rating: 4.9 out of 5
Hayes
It sounds like the new tarmac has probably settled, or the join between the old and new surface has opened up. Unfortunately, this does happen sometimes after utility companies carry out repairs. Please take a few photos and contact the company that completed the work. They should come back to inspect it, and if it's due to the repair, they should put it right. If the crack is getting bigger or the area starts sinking, report it as soon as you can. Best regards
Answered27 July 2026
0

Slateriver Group Limited

No reviews yet

St Albans
From what you’ve described, it sounds like the new tarmac may have settled, or the joint between the existing and new tarmac has opened up. This is usually caused by insufficient compaction of the sub-base or natural settlement after the excavation has been backfilled. I would recommend taking clear photos of the crack, including a few wider shots showing the repaired area, and reporting it to British Gas or the contractor who carried out the reinstatement. They are responsible for ensuring the repair remains sound and should inspect and rectify any defects.
Answered28 July 2026
0

Bcpm Utilities Ltd

No reviews yet

Lincoln
Contact cadent all reinstatement is covered under 2 years guarantee
Answered30 July 2026
0