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Logic combi boiler & wired hive no display or won’t come on
Shane 13/04/2026 - 8.00 AM
No display on both, not having hot water or heating. There’s no main on off switch for the boiler. Property is gas pre payment meter. Was working previously, gas credit run out and then it all went off, then didn’t top up whilst we was decorating the new house, topped the credit up last night and nothing is coming on. Tried the gas hob can smell gas when I turn the knob but no ignition.
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6 Answers
DAM Plumbing Services
Rating: 4.7 out of 5
Correct -permanent Live probably in Switch Live terminal- Must be a registered Electrician/Engineer to fit Hive.
Answered7 April 2026
0
DKSC Building Services Ltd
Rating: 5 out of 5
Check if you have a prepaid electricity meter, it may need to be topped up. If it is OK, reset the boiler using the reset button.
Answered7 April 2026
0
Dumitru Griniov
Rating: 4.6 out of 5
t sounds like the boiler may have gone into lockout after the gas ran out. Sometimes it needs a manual reset once the supply is restored.
However, as this involves gas appliances, I would strongly recommend a Gas Safe registered engineer to check and safely restart the system.
Answered9 April 2026
0
Molescroft Plumbing & Maintenance
Rating: 4.5 out of 5
A simple reset will sort this
Answered10 April 2026
0
WarmGen
Rating: 5 out of 5
I assume boiler has gone to lock out and you need to hold the dial to the reset for a few seconds in the logic’s. Turning off and on won’t clear the error. You should get an error code when you power off and back on though. If your not getting a display on both I would also check the fused spur.
Ignore the comments about the permanent live, it can’t be in the wrong position as stated it was working prior to no gas.
Answered13 April 2026
0