No support on new pitched roof in conservatory

If the ‘new roof’ is deemed unsafe or unfit for purpose the builder who did it is liable to replace or refund the work. If they aren’t willing to do either then it’d be a case for small claims.

This all depends if you had the original roof replaced with like for like or if you opted for a solid roof. When replacing old conservatory roof with solid, steel supporting beams need to be installed to take loads, if not the structure becomes very unsafe. Unfortunately it might be the case that there is no other alternative but to take it down. For anyone else looking to have this kind of work done, please keep in mind that consulting a structural engineer is the first step, you will need a building warrant to carry out this kind of work.

I'm sorry to hear about the difficulties you're facing with your conservatory roof. It's concerning to hear that the roof may not have proper support and that it needs to be taken down. Here are a few steps you can consider: 1. Consult with another professional: To get a second opinion and a more accurate assessment of the situation, it's advisable to consult with another reputable builder or structural engineer. They can provide an independent evaluation of the roof's safety and whether it needs to be completely removed or if there are alternative solutions to reinforce it. 2. Review your contract and warranty: Carefully review the contract you had with the builders and check if there are any warranties or guarantees provided for their work. If the roof does not meet safety requirements or if it was not built according to agreed-upon specifications, you may be able to negotiate with the builders for them to rectify the issue or provide a refund. 3. Communicate with the original builders: Reach out to the original builders and inform them about the concerns raised by the other builder. Present the evidence and seek a resolution. It's important to maintain open and clear communication to try and resolve the situation amicably, particularly if there are contractual obligations or warranties in place. 4. Seek legal advice if necessary: If the builders are unresponsive or unwilling to address the issue, you may need to seek legal advice from a qualified professional. They can guide you on your rights and options for recourse, which may include filing a complaint, pursuing legal action, or seeking a settlement. Remember to document all communication, take photographs, and gather any relevant evidence to support your case. It's essential to address the safety concerns and ensure that the work is done properly to protect your investment and the structural integrity of your conservatory.