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Electrical

hob and all sockets and light upstairs not working

Anonymous user 16/03/2024 - 2.49 PM

hello last night when ibwas starting the kids dinner I found the new lamona hob not working I had it fitted 2 weeks ago and alonge with that all the sockets and light are now not working either I have told the landlord who has ignored me when telling him I have also checked the fuse box and everything was working. i mean all the fuses were up as in everything was working update an electrician has just been flipped the RCD and left I did tell him that all the circuits were up when the outage happened he just said well let's see if it happens again. I'm not very happy as I have a 1 year old and if this is dangerous I do not want to be in the house if something else is to happen

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3 Answers

DMElectrical

Rating: 5 out of 5
Winchester
Hi Sarah, It appears that you are now stating that the fuse board was not properly re set? If this is the case - this changes the diagnosis from before (I am not criticising just assessing) - as you had stated: regarding your initial statement - 'I have also checked the fuse box and everything was working' so we can assume that it was in actually off at the RCD (as the other poster advised you to check - more on this later) - which means that the RCD is/was working, which in turn means it is likely a correctly functioning fuse board. (This is the 'more of this later bit - ) if an RCD trips and comes back on when re set, it tripped because it is protecting you and your child from electrical shock when something failed - or a non risk event took place (cannot go into this here its just too long winded as an RCD can trip for several reasons and not all of them related to a risk to you or your child) - in future - as the electrician advised - if it trips again do what the other poster advised to re set it and get the electrician back to assess further - if it is tripping it is functioning which is what it is supposed to do - sometimes it will trip for reasons other than safety (as above) - I would look up a video on how to re set an RCD within a fuse board and how to diagnose the failed circuit if it will not reset (this can all be done without opening a fuse board, which you must never do unless qualified to (actually a fuse board is also called a consumer unit)- it could be tripping for many reasons: so two examples that are quite common are a toaster element that has failed, or a light bulb that has failed, (if your grill trips it this is a failed element also and very common, the list goes on) the failure of the item trips the RCD but afterwards the item may still work but no light will come on, or no heat on one side of the toaster etc. Learning to re set your RCD is a consumer task that you should familiarise yourself with. Do not panic, just familiarise yourself with your consumer unit operation - it is worth the time. Likely an item blew a bulb, a grill element is worn out, a toaster failed internally and the RCD is activating (this is obviously written from the perspective of reading a thread so it's not an exhaustive list of possible options) - I hope this helps to allay the concern somewhat - all the best. DMElectrical If as you say, everything is working ('I have also checked the fuse box and everything was working') if by working you mean 'on' on the fuse board, then the issue is likely with wiring and this is potentially an emergency (I am writing this from an unseen perspective, and therefore this is the 'worst case' scenario) there may have been a catastrophic failure in the wiring feeding the circuits you mention (not correctly installed) I would, were I in your position - remind your landlord that within their duty of care they have to ensure full functioning of the property or you can withhold rent (that should make them re think things a little) also if you hire an electrician and if they find this to be the issue, failed circuits - they can issue a danger notice and have the property deemed unsafe and your landlord would have to pay for you to stay elsewhere - - So, in summary - ensure as the other poster states that you have turned all the circuits on - including an rcd isolator for likely a series of circuits, and if there is still no supply of electricity as described chase chase chase that landlord.
Answered8 February 2023
7

CMO Electrical Solutions Ltd

Rating: 5 out of 5
Beverley
This sounds like an RCD has tripped, You should follow an RCD reset procedure to try and narrow down where the issue may be, caution this is a temporary solution to get some power reinstated safely so that you can be back up and running whilst you wait for a qualified electrician to come and take a look. RCD Reset Procedure as follows. What is an RCD? A Residual Current Device is a safety device which is now, fortunately, pretty common in most domestic electrical supplies. If you’re not sure whether you have one, it should look something like this: There will usually be a small reset button on it, sometimes red or yellow. It will either have RCD, RCCB or RCBO written on it. How do I reset an RCD? RCDs are designed to be reset. Sometimes they trip for no apparent reason. They can be tripped by a lightbulb blowing. It isn’t always an indication of a problem. If the lever on an RCD is in the DOWN position, it is off. To reset it, the lever simply needs to be pushed back UP. For some RCDs, it is necessary to push the lever fully downwards before it will let you push it back UP and reset. In many cases, this will be fine. The RCD will reset and all will be well. However, if there is a fault on your system somewhere, the RCD may not reset, or may reset temporarily, only to trip again a few seconds/minutes/hours later. If this happens, then you may well have a problem which needs to be addressed. The RCD is telling you that something is not right and you need to investigate. To work out whether this is something which you can resolve yourself, or whether you need to call in an electrician, there is a simple procedure to follow. My RCD won’t reset. What should I do? If you were in the house when the RCD tripped, ask yourself what happened just before the RCD tripped. If you had just turned the Kettle on, or switched on the Iron, there’s a possibility that this may be the cause of the problem. Fully unplug the Kettle/Iron and reset the RCD. If the RCD resets and stays reset, then you have probably found your culprit. If you just drilled through a wall and the RCD tripped, there may be a strong link between the two events. It is quite possible that you may have drilled through, or otherwise damaged a cable. If you didn’t check the positions of cables prior to drilling, you have just learnt a useful, but possibly quite expensive lesson. Its time to call in an electrician to repair the damaged cable as soon as possible. It is quite likely that the RCD will not reset until the damage has been repaired.
Answered8 February 2023
4

MRElec

Rating: 5 out of 5
Putney, London
Hi Sarah, from the sounds of it you are renting. Did the agents give you the latest EICR testing report on move in? You should request it. All landlords are required to have this done every change of tenancy. This will show you if the current electrical installation is safe and working correctly. This should be the first thing you do Today.
Answered10 February 2023
1