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Electrical

Lack of response from electrician, what do I do?

Anonymous user 09/03/2024 - 3.30 PM

I'm here to seek some advice on what to do. I had a walk round our new 3 bed semi-detached property with our electrician back end of June and agreed number/location of sockets and switches and agreed a price (he never wrote up a "professional" quote though). He confirmed it'd be a 2-3 day job. His team made a start beginning of July and our job seemed to be on/off for about 6 weeks to mid-August (there were numerous excuses about staff sickness and annual leave during this time). The electrician's communication has not been timely the whole way through and at times we're feeling ignored. He returned to us last week stating extras have been done on the job and that our new total is circa £1.5K more than originally quoted. I can't help but feel he has simply underestimated our job and is trying to recoup costs from a job he initially said would be 2-3 days (as his team have gone through about 6 days of work to date). I've offered him the chance to visit the property so we can walk round together and he can point out what he feels the extras are (no response received). We now need to press ahead with installation of a bathroom extractor fan so do we just bring a new electrician in to quote/finish off the work (and agree to draw the line somewhere with the current electrician) or do we persist with the current electrician and hope he suddenly becomes reliable?

Are you a tradesperson and able to answer this question?

4 Answers

ali ouazane

Rating: 5 out of 5

Kingston Upon Thames

I think the best way to move on with other one profesional and get the job done .

Answered5 September 2022

StrangLX

Rating: 5 out of 5

Broadstairs

Sounds like they’ve done 1.5K worth of work without your expressed permission. Without a quotation or contract how is this trades person going to prove that you agreed to the work or that they’ve made good on what’s agreed? If they have completed any parts of what was agreed verbally to a satisfactory standard then you should in fairness pay for that. If they’ve done additional work without discussing it with you or you’re not happy with the standard of work then perhaps you wouldn’t want to pay for that especially if they’ve left you needing the work completed by someone else. It maybe worth checking the person appears on the competent person electrical register as being qualified and registered to carry out domestic work under a Part P scheme https://www.electricalcompetentperson.co.uk/ .They should also provide electrical certification for any completed works, it is a legal requirement that any new circuits, upgrade of consumer unit, or work in bathroom/shower room zones are notified to building control.

Answered11 September 2022

Internal Repairs

Rating: 5 out of 5

Epsom

Yeah. Get rid of the guy. No formal quote? Is he even a registered electrician?

Answered5 September 2022

DAWLISH Electrical Services

Rating: 5 out of 5

Wallasey

Hi, this is really unfortunate, I’d suggest you move on with a new electrician, make sure you get all appropriate paper work. Unfortunately not many electricians are willing to put their name against work completed by especially what seems to be a questionable electrician. CHANFE THE PADLOCK ON THE SITE GATE AND HAND NEW KEYS TO NEW ELECTRICIAN. Thanks

Answered10 September 2022