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Central Heating

Boiler Leakage cable entrance & Warranty

Anonymous user 09/03/2024 - 3.26 PM

Hello 👋 Tradesmen , In 2016 June I hired someone to install a new Vaillant eco tec pro boiler, in his quote which is still with me says : "The boiler will be awarded 7 year warranty". This morning saw below the boiler where the cable enters the boiler is leaking. Cannot attach image here. Phoned Vaillant and they say the installer hasn't registered , he needs to prove it that he tried but couldn't register us. Contacted the installer and he said customer has to register not him. Remember he told us he will register for us and not to worry. Any help will be appreciated, what could be causing the leak. Thanks in advance for any replies. Thanks Ibrar

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2 Answers

YELLOWSTONE SERVICES LTD

Rating: 5 out of 5
Manchester
If you have his name and a receipt for his work from 2016, then call Gas Safe Register for a free Inspection, and if the boiler has not been registered for the warranty it may be likely it has not been registered at Gas Safe Register. at least you can then see if it is legally Installed!
Answered24 January 2023
13

Swift Plumbing and Maintenance

Rating: 4.9 out of 5
Poole
You can also search the gas safe register online to check if the tradesperson is on it https://www.gassaferegister.co.uk/find-an-engineer-or-check-the-register/
Answered30 November 2021
0