Plastering & Rendering

Can i refuse to settle payment for job done not to required standards?

Anonymous user 23/02/2024 - 3.43 PM

Hi, we agreed to a quote of £2500 for redecorating our hall, putting new vinyl floor, changing 4 doors including repainting of frames, and redecorating downstairs toilet (putting a few tiles on 1 small wall and levelling the walls). Works supposed to take about 2 weeks, we are on week 3 and not happy with standard of the works at all. The walls have been done with plasterboards however they are lumpy and not levelled. There are lots of uneven places and when he fixed a skirting board, you can see it's not straight but oval! The door frames have not been done - he tried to burn down paint on one but it took him long time as there were loads of paint layers, so the rest he just sanded with sanding paper. The old paint is still visible and I am now left with new doors over old, scruffy frames! The doors are fixed next to the existing wholes and look really tacky! We raised the issues with him and only then he agreed to reduce price for not doing frames. I have still got one wall unfinished, that's very uneven at the bottom and told him not to fix skirting boards until this is fixed. We are now left with still doing the frames ourselves or getting someone else in, I cant really paint the walls until frames are done and moreover the walls that were fitted with plasterboards are not even straight! Literally everything he does requires redoing, even the little pipes that go to the radiator are fixed at the angle, not straight! We are really annoyed as were hoping for finally straight walls and refurbished door frames, already paid him £1500 but he doesn't seem to know how to fix the wall issue. He's just finishing the floor today and I am not sure what to do - shall i just ask him to leave it completely and not pay anything else or if he wants to finish the wall give him a chance? if he does, how much more shall i pay him for the job that's not up to standards and unfinished? thank you for your advice