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Aqualisa smart valve seals failing
Anonymous user 03/03/2024 - 3.40 PM
Hi can anyone help with a situation I'm in at the moment? We've been through two aqualisa smart valves which are gravity fed. We had an absolute cowboy fit the first one but he tapped in from the mains and the seals completely blew from inside the actual pump and water obviously escaped from the inside. We figured out what he'd done after he didn't turn up one day when we were none the wiser to how little he knew about anything. Our second pump was fed directly from the water tank, to which there was no water coming from the shower head. We turned off the shower and switched it to the handheld shower head and the same thing happened with the pump. It just completely blew. Now I'm not sure if there is still a hot feed from the mains as on further inspection there is no direct line from the hot cylinder. My question is, shall we just swap to a high pressure pump and use the pipework from the mains? Or could this be a separate issue. Howcome no water was getting to the shower head? Could too much pressure on a low pressure pump cause this issue? It's confusing and I'm about to order the third aqualisa shower pump and they're not cheap. Any advice would be very helpful. Thanks.
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S D P Plumber & Handyman
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