Gardening & Landscaping

Garden Clearance job in South Wales

Anonymous user 16/03/2024 - 2.43 PM

I was told it was a two day job, and agreed to pay a fee. The job actually took 9 hours and 15 mins, spread over 2 days. The first day 3 workers came at 8:30 and left at 1:30, with the job almost finished. If they had stayed longer say till 4:30 the gargen would have been finished. I sent a text to the company and was told that the green waste needed to be disposed of, and the workers dropped at home hence the early finish. On the second day, two workers arrived at 8:30 and had finished the garden by 12:45. They left and once again did not complete a full days job. Don't get me wrong the workers did a great job, but I am only willing to pay a fair price for the work actually completed which was a total of 9 hours and 15 minutes. My complaint is I should be given a reduction in the price as this clearly not a 2 day job. The company are refusing to negotiate a fairer price, and are threatening legal action if I do not pay immediately. Another question would be how long do I have to settle an invoice in dispute? Any advice would be greatly appreciated as I want to pay a fair price, but not get ripped off. I am getting a mixed message from the feedback. A two day job to me means 8 hours a day, not leaving at 1:30 & 12:45. Surely a quote for one day should have been given?