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Windows & Door fitting

Loose bricks round upvc doors after replacing windows with doors

Anonymous user 16/03/2024 - 2.37 PM

Hi,Advice needed please,I have had a FENSA guy replace a pair of three panel upvc windows on either side of my house so that each has lost 2 panels and gained a door in their place.There are quite a few loose bricks /cracked motar ,about 10 cut ones down the sides in total, that upon inspection I am not happy about and one has been siliconed back in!Surely this should be sorted out by the fitter who does not seem to think its his problem, they were 100% before. Any ideas as to how to get it finished properly? As the job is awaiting some slabs full payment has not been made. Also,do I get the Fensa certificate and then pay ?Thanks"

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4 Answers

Anonymous user

No they should be cemented back in properly. And no we at Soper Home Ltd ask for payment first then certificate. Thanks.
Answered30 October 2020
1

Drakes Windows and Doors

Rating: 5 out of 5
Norwich
Yes the fitter should repair any damage they have made , don’t pay full amount until happy with job yes you should receive fensa certificate
Answered30 October 2020
0

Anonymous user

The brickwork should have been cut out from joints and laid back in uniform with existing Certificate supplied when the job is to customer satisfaction and receipt of payment
Answered1 November 2020
0

Supply and fit windows ltd

Rating: 5 out of 5
Southall
Number of time bricks get loose and normally it’s not much issue unless they are really loose . As other person mention still they must do it nice finish and good pointing (not silicone) In terms of Fensa As our end supply and fit windows ltd we ask all the payment to be clear as Fensa doesn’t want to get involve before hand . Otherwise they will be getting thousand extra calls most of the day . Hope it helps
Answered23 November 2020
0