Bathroom Fitting

How long should a shower tray seal last?

Anonymous user 23/02/2024 - 3.33 PM

We had a new ensuite bathroom installed in July 2017, but recently noticed some soft spots underneath the bathroom floor by the shower tray. After removing the panel under the shower tray (which was sealed with silicon), is was clear that there had been a leak for some time as the floor boards were damp and had compressed / warped a little. After showering a small pool of water appeared beneath the shower tray - this would not have been noticeable if the sealed panel had not been removed. Additionally we lifted the carpet from an adjacent room and there were significant water stains and warped floor boards, along with rusty nails in the grippers How long is it reasonable to expect the seal to last? It seems like there has been a leak for some time given the water stains etc Would it be reasonable to expect the original plumber / fitter to resolve the issue? EDIT - we did look underneath and test the tray (wife stood inside and sprayed shower gently around base of tray and tiles) - there is no apparent leak from the waste pipe etc We did notice some small gaps (less than 0.5cm) in the grout. The water seems to be leaking from the corner we concentrated the spray but also ran through to the opposite corner too! One thing we have noticed over time - there seems to be stone particles appearing in the shower after our showers - could the grout be “melting”?!