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Unhappy with the finished product that is paid for
Anonymous user 23/02/2024 - 3.30 PM
I had new windows and doors fitted this week we are unhappy with the finished work the patio door threshold seems to be very high the windows are have drafts but we have paid in full is there anything we can do?
Are you a tradesperson and able to answer this question?
4 Answers
ID Windows Doors Glazing
Rating: 5 out of 5
The first call is to the company that installed the windows and door and explain your issues and ask them to rectify them.
If they fail to rectify them them get in touch with the company’s trade body which they should be a member of
This could be Assure - Fensa - Certass- if you contact them they are obliged to inspect the installation. They will change the company for this.Also the company that did the installation should have given you an insurance back guarantee. So I would even get in touch with them and explain your problem.
You could even get in touch with your local building control for any help and advice they are normally helpful.
Hope this helps
Trevor
Answered29 February 2020
10
Anonymous user
Make a snag list and call the company back to rectify the issues. Any reputable company would resolve your issues immediately
Answered29 February 2020
1
Anonymous user
Any company worth there salt should make sure that there employees are complement in fitting their windows because there reputation is everything but also they should have all the proper guarantees in place which gives their customers peace of mind when they purchase items such as windows and doors.
Answered8 March 2020
1
Anonymous user
yes that was a very good answer if the customer has a good relationship with the company that did the installation then get them back if not go straight to fensa just out of interest was the company safe style
Answered8 March 2020
0