In the summer of 2013 we had a new roof fitted with a 20 year guarantee. Over the last two weeks we have had water come through a bedroom ceiling causing a fair bit of damage.
Because the original company cannot get for a couple of weeks ,we asked another roofer if there was any way we could stop water till a repair could be carried out.
He said that the roof because of the pitch(about 10 degrees) the roof was "wrong" apparently there is a gap between the bottom row of tiles and the second row which is allowing water in.(maybe by the high wind we have had) The Original Company say it is not wrong.
We rang our Insurance Company to claim for the internal damage and as soon as I mentioned about a wrong roof, it was "your not covered then".
How can a roof be wrong or are the Insurance Company trying to get out of paying for the damage obviously cased by a Storm.
Where do I go from here please.
Thank you Alex
We do not know about Building control and we have no paperwork to tell us the work is up to standard.
I will chase this up tomorrow.
My Apologies Gentlemen ,I took someone else's word that the roof was 10 degrees.
I have just measured my roof angle and in my opinion(using a protractor type device)the roof is actually 20 degrees as near as I can determine.
Are you a tradesperson and able to answer this question?
if they original company say is not wrong let them fix it, at such a low pitch it should be a flat roof as wind driven rain will penetrate under the tiles causing water ingress into the property, there are no pitched roof tiles available that I would confidently put on such a low pitch roof, more to the point what did building regs say, as of the 1st of October 2010 it was compulsory that when you removed more than 25% of your roof cover you required building control to check the thermal element of the roof and sign of the job as your roof was done in 2013 it would have needed to be signed of by building control.
this done two things it made sure your roof was up to current regs & it gave you the customer confidence it was being done correctly, with the correct ventilation/ insulation it also gave you a paper trail back to the company that installed it.
you also need to check the roof tiles are suitable for the pitch of the roof
good luck Alex
Answered18 February 2020
8
Anonymous user
I agree with Alex again in this one.
Furthermore nobody will cover or guarantee storms of 80mph winds it’s not possible to stop that your always get a little bit coming in period.
insurance companies should pay yes providing it done to correct standards but if the roof is wrong they won’t as it was doomed from the start 10 degrees is a flat roof not a pitched roof I don’t care what manufacturers says they can “Guarantee” down that low as I’ve heard you can get composite tiles for conservatory is that go down to 5 degrees that gonna fail at some point.
you simply can’t it’s not accepted in the industry the lowest is 15 degrees even then I won’t personally guarantee it the manufacturer will but me personally it got to be at least 18/20 degrees for me to guarantee the roof and workmanship.
Regards
Frankie
BT Roofing Services
Answered17 February 2020
1
Anonymous user
If 25% or more of your roof is replaced it’s recommend that you have the job inspected by your local building control officer.
The workmanship of the roofer can dictate how water tight the roof is.
Different roof pitches need the right roof tile to stay water tight
If they is any concern it’s best a structural engineer or surveyor look at the roof as different trades men may give you there own opinion rather than what’s fact.
Don’t fall out with the original company that did the work just explain that your concerned and need it looking at urgently, the roof may be fine under normal conditions but unsatisfactory under server weather conditions like we had recently.
Answered21 February 2020
0
Anonymous user
No it should not be a flat roof, 20degrease is ok you can have bold role or a redland region tile on that pitch, as for the kick on the second course it sounds as though the facia is to low that can be sorted by running a lath across facia and under bottom course of tiles which in the trade we call a kick lath
