Tiling

Should I accept discoloured grout in my new wet room?

Anonymous user 23/02/2024 - 3.28 PM

We have recently had a new wet room installed by a disabled bathroom specialist company. The wall tiles are white, with white grout. Unfortunately when the electrician (a sub contractor) completed his jobs much of the white grout was left discoloured, with some black specks in it. Grout cleaner has had little effect. I have mentioned the situation to the company on two separate occasions. The first time a plastic cover was applied to the tiled shelf, (which was most affected). The second time I received no response. Should I pay the requested amount and accept the wet room as it is or should I expect the situation to be rectified?