Tiling

Tiles Cracking above underfloor heating

Anonymous user 15/03/2024 - 2.40 PM

I built an extension for a client5.5 years ago with under-floor heating and sub-contracted the tiling job to a reputable tiler. 18 months ago four tiles cracked in front of the wooden French doors and it looked as though the tiles had been stuck to the door skirting and cracked as a result of movement of the doors. I did not accept liability but agreed to replace the tiles. Now the tiles adjacent to the doors on the other side of the extension have cracked as well as tile cracking where the extension meets the existing room, ie the threshold. I had a stroke six months ago and have been unable to work since (my wife is writing this), I am not in a position to even inspect the faulty tiles. The client has now appointed someone else to retile her entire existing kitchen and extension as the tiles she bought have bene discontinued, as well as redecoration at a cost which she hopes will not exceed £10,000. She has had a report prepared by the Tile Association UK which summarises the cracking as a result of poor workmanship and the fact that intermediate movement joints were not used. This type of flexible matting was not specified by her or her architect. I do not have £10,000 in my business account and not sure what steps to take next.