Hi Guys,

I've recently had a new roof done as the old roof was probably the originally one and was riddled with cracks, moss and raised tiles.

I had no quibbles with the original work, they came on time were tidy and very communicative throughout. We had plenty of quotes and went on recommendations. The company are members of the FMB, amongst other accredited certifications and the roof is guaranteed for 20 years.

Unfortunately after the bad weather we have started seeing a significant amount of damp appearing around where the external the chimney breast is in our bedroom and onto the ceiling where it joins the wall, initially I went up on a day it was dry and everything seemed fine so I assumed it was a chimney breast issue.

However I've gone up today as its torrential rain outside and it is dripping like crazy from what looks like the edge or surrounding of the chimney onto a joist thats runs horizontally across the chimney breast then dripping down (every second) into a gap which is assume drops down onto my bedroom wall.

We've had very small damp patches previously but nothing seriously noticeable but now it's signifcantly growing and i'm getting small salt deposits under our picture rail on the wall.

I've contact the owner of the company who is sending someone out today.

My main question is to other roofing specialists, would you expect your customers to ask for a part refund to cover having the wall re-plastered.

I've asked a friend who plasters for a living and he advised that once the issue has been fixed to take away the new plaster on the wall let it dry out completely and re-plaster.

Any advice would be appreciated, thanks.