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Gas Works

Gas Hob condemned in new built property

Anonymous user 09/03/2024 - 2.48 PM

Hi, In the past week I have moved into a brand new property. On the day of the move we discovered the gas hob had not been connected at all. After a week of hassling the developer they finally managed to get a plumber to attend. Unfortunately he was unable to connect the hob as he discovered the hob has been installed incorrectly and does not comply with the installation guidelines set. I also spoke to the plumber and mentioned that I was having issues with the heating and hot water settings only to discover that the heating and water had been connected to the timer the wrong way around. I was just wondering if somebody could please help explain where I stand and who I can contact to discuss why the property has been provided with gas and electric safety certificates when clearly there are major issues? Thank you.

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4 Answers

Boiler Homecare

Rating: 5 out of 5
Honiton
First port of call is Gas Safe Tel: 0800 408 5500 Explain to them your concerns, have any relevant gas related documentation to hand when you contact them and any other information that you feel may assist them too.
Answered22 April 2017
3

Qual Serve Gas and Heating Services Ltd

Rating: 5 out of 5
Bushey
Hi there Honesty and experience* are key to delivering safe and reliable service Unfortunately some contractors push themselves to make the most out of the day This cause rushing and results in *neglecting good workmanship You're right, certificate shouldn't have been issued unless your appliances were checked for safe installation and safe operation Hope it helps
Answered22 April 2017
1

Anonymous user

Hi If you are still having problems with the developer you could also get in touch with the NHBC if you carry out a Google search it will bring up their web site Hope you get this sorted Simon
Answered25 April 2017
0