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Gardening & Landscaping

What legal options I have with poor garden work

Anonymous user 09/03/2024 - 2.42 PM

I have used landscapers. They came out and quoted to have the rear garden complete patio. I agreed the costs and the work started (1 week later than agreed) this should of set off alarm bells! The work that has been done is very poor imo. The flags should be black, but we have black stone with white cement all over it. The grouting is all different colour, some areas are white, other grey and black. it looks like a 5 year old has done the grouting with his thumb. Also the garden is badly levelled, we get big puddles in 3 areas. I am very disappointed and all neighbours from the street have said it's very poor. My question is, what can I do to have this rectified? What are the legal options.

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2 Answers

DSW Landscapes

Rating: 5 out of 5

Coulsdon

Dear Amb, I agree with the above advice. I would also like to add though that you should find a reputable landscaper in your area (highly recommended from friends or do some research on the internet) and get them to quote how much it would cost to repair the works that have been done. Make sure if you do go down the small claims route that they actually cover the cost of rectifing it not just a percentage. I have been called to quite a few like this recently. Many thanks Dave

Answered19 January 2017

Keith & Son Decking

Rating: 5 out of 5

Stoke On Trent

Dear Amb, You entered a contract which ensures satisfactory standard of work, if this is not achieved to your expectations you are entitled to re-call the contractor to rectify the situation. If you are unsatisfied with the result of a contract you are legally entitled to with hold final payment until the work is carried out to your satisfaction, also you should not be obliged to pay further costs towards rectifying the issue of poor workmanship. If however you have paid final costs by paying in advance you may need to seek advise and recourse via small claims court. We hope this has helped. Kind regards, Carl & Andrea Keith & Son Decking.

Answered4 September 2016