Central Heating

New boiler fitted on the benchmark it says system was flushed with TF3

Anonymous user 28/02/2024 - 3.20 PM

Hiya thanks for reply on boiler that may need flushed. My argument is that I am aware of the pressure dropping is due to a leak. But the leaks that have been found were on the TF1 valve and also there was a leak which nearly flooded my kitchen and I got repaired. However another engineer come out from Valiant and said the system water quality Code 3 had failed. On the benchmark it asked whether the installation was in a hard water area and the guy put "no" which is false. All I am asking is that I thought it was regulations to flush a new system especially as my other boiler was 17 years old. What is the point of putting a new boiler in an old system. Nothing was discussed with me about this and I am sure this must be causing problems to the new boiler. When it was first installed all it did was hum. I have taped it.since day one it has not been right but actually has settled down but when I found the report from gas safe saying about the 200ppm in February I was not at the premises and shortly afterwards I had the flood. I have had so much problems and if I am in a hard water area is it not when they install the boiler they are supposed to flush system as I was never advised anything about this. It's like they are saying on benchmark they have flushed system but Valiant are saying it requires flush. And you know that will invalidate my warranty. If they keep changing the pump and diverted which is probably caused by the contamination of water then what is happening. Nobody talks to one another and all I want to know is WHEN I GET A NEW BOILER SHOULD THEY NOT HAVE ADVISED ME TO GET A FLUSH..?? Who is responsible for it me or them??? I can not understand WHY they have fitted a system if it is in a hard water area it is obviously going to cause problems. I did not know anything about all this at the beginning but I have had so many sleepless nights with that machine and WHO IS RESPONSIBLE????? If I talk with Valiant they do not know what is going on with northern gas...Have they flushed the system or not???? And if not, why not because that would make my warranty be invalidated. It does not make sense to me. I wish I had kept my old boiler as it never went wrong. I am thinking of going to a solicitor b cause they have me all confused and not very helpful when they come out. Two diverted have been replaced in 8 months and TF1 filter there was a leak. The leak from my pipe caused a lot of water damage but I managed to get it stopped before the place flooded so if it was flushed why is it needing flushed five months later or do installers just put these things on the benchmark and say they have been flushed when it has not. WHEN A BOILER IS INSTALLED IS IT NOT UP TO THE I STALLER TO TELL THE OWNER THAT THE SYSTEM NEEDS FLUSHED????? I have read that it needs to be flushed to comply with BS 75993 instructions One person has answered and I am very grateful but not familiar with site Cosmiccarol