Carpets, Lino & Flooring

Should a self-levelling compound be laid before laying Amtico flooring?

Anonymous user 28/02/2024 - 3.14 PM

We have recently had a kitchen extension and hence the floor joins (all concrete base) are at slightly different levels. We have paid (at quite considerable expense) to have Amtico flooring fitted. I had assumed our flooring company would have used a self-levelling compound but instead they applied a layer of latex and then laid the floor directly without any additional levelling. This has left dips across quite a large area that extend beyond 5mm when laying a 2m straight rule. These were not apparent in the original kitchen which had vinyl tiles. I have complained but they are insisting this is the normal thing to do. Is this right? And could the new latex have been laid incorrectly and made the floor worse?