Plumbing

Connection of bathroom to cylinder or pumped central heating system?

Anonymous user 09/03/2024 - 2.30 PM

A new radiator was fitted by the plumber in my new bathroom last summer. This was to replace the old radiator, which was a conventional type being part of the pumped central heating system, ie it heated up when the CH boiler was on. The new radiator was in a different position from the old one. It was described in the manufacturers brochure as a "radiator designed to be connected to your central heating." I assumed that the bathroom installers would connect it to the central heating system, like the old one. This winter it has been chilly in my bathroom as the radiator took hours to heat up to even warm. A plumber friend told me that this because it is connected to the hot water cylinder only, and not the pumped heating system. It is now going to cost me £200 to have this rectified, plus the new floor will have to come up. I have asked if the bathroom installers will pay for this as in my view it should have been done under the contract with them. The documents say that it was to be connected to "central heating". The installers maintain that the hot water cylinder is part of the "central heating" and that they have done what is required. They say that my new radiator is a "towel rail" (it is not, it is a Burlington Trafalgar radiator and cost over £500) and that most people have them attached to the cylinder only. Comments please! Am I being unreasonable in asking them to cover the cost of what should have been done under their contract? In meantime I have a chilly £10,000 new bathroom.