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Toilet leak from pan outlet

Hello,

I recently had a new close coupled toilet fitted (2 months ago) and it has just recently started leaking water between the pan outlet and the soil pipe. There is sealant around the join which is coming away and this is, I think the problem.

My questions are
Is sealant the best way to protect a join like this ? And
Whats the best way to repair this leak now, More sealant or something better?

Thanks in advance

Ollie

2 Answers from MyBuilder Plumbers

Did you carry out the W.C install or employ a plumber?

2014-07-18T09:30:02+01:00

Answered 18th Jul 2014

You should not need any sealant between the pan and pan connector. My suspicion is that pan outlet and pan connector are two different heights, you may need an offset pan connector.

2014-07-25T09:50:02+01:00

Answered 25th Jul 2014

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