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Roofing

Complete new roof leaking within 6 months

Anonymous user 14/03/2024 - 2.31 PM

Hi there, As per the title above I had a complete new roof put on the property last July. Unfortunately it started to leak on Christmas Eve in a number of places, when it was rather windy and chucking it down outside and has continued to leak in one place whenever it rains now. I contacted the roofer but his reply was that something on the roof must have 'lifted' during the storm and now any water leak or damage to my roof is a matter for household insurance and not his fault... The old roof was 130 years old and never leaked like that so is this a bit of a cop out on the part of the roofer or is it a case of they just don't make roofs like they used to? I've just been up on the roof myself and there are no obvious signs of damage to any part. Thanks in advance for any advice. Unfortunately I don't even have to go into the loft - there's rainwater coming through my kitchen ceiling - at the point where a pitched roof meets a flat roof - half of the mortar/render appears to have cracked around the lead flashings too.

Are you a tradesperson and able to answer this question?

6 Answers

Anonymous user

Hi sorry to hear about your problems, why don't you post your job on this site and get up to 5 free quotes, there are some very good roofers on this site.

Answered23 January 2014

Anonymous user

Hi sorry to hear about this. Can you provide a little more information on where the leak is? have you located the water entering in your loft? Not that i am defending the roofer who undertook the work, but in recent bad weather it wouldn't be unreasonable that something has lifted or been damaged that was simply out of his hands. Locating leaks on a roof that are not obvious from the exterior can be very time consuming. So i would try and see any obvious signs of water entry from the loft space first. Thanks

Answered3 January 2014

Anonymous user

Well a lot of roofs have been getting damaged in the storms and so could have yours. Without seeing the roof, I am limited in advice.

Answered3 January 2014

A&J Surveyors Ltd

Rating: 5 out of 5

Newent

Perhaps it is your flat roof that is leaking and not your pitched roof?

Answered5 January 2014

J-C Roofing Services

Rating: 5 out of 5

Stockton On Tees

With what you say that there are no obvious signs on the roof and that the leak seems to be in the area where the pitched roof joins a flat roof go onto your flat roof push back the last row of tiles and check that the undertile felt goes over the top of your flat roof felt (upstand flashings) if not it should be if it does then check that the flat roof felt goes onto the piched roof by at least 8" if not this could be the cause. But it is hard to say without seeing it if you could take photos of it and email me them i would be more than happy to have a look

Answered12 August 2014

Anonymous user

This forum will be of limited use for this issue and is likely to cause more confusion. You need to get a competent tradesman (even if you have to spend money to do so) to inspect your roof and diagnose the issue. When I do such undertaking, I take pictures and explain to the client, exactly what the issue is. Only when you have this information, can you understand what is going on and whether your roofer is at fault or not. However, he is definitely at fault for not coming back to see you. Regards Sean.

Answered20 January 2015