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New window fitted and now flat roof is sagging

Had new PVC window fitted and now my flat roof is sagging - should my roof have been more supported and if so should I have been advised on this prior to window going in?

1 Answer from a MyBuilder Window & Door Fitter

Best Answer

If it's a dormer bungalow, it's common for the joists to sit on the windows as they are built. I would raise the issue with the installer. They should be fensa registered and it will come under there regs somewhere. If in doubt have a look at fensa's web site see if you can find anything or complaints procedure.


Answered 7th Jun 2013

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