Plumbing

Should i pay and what are my rights ?

Anonymous user 14/03/2024 - 2.30 PM

I had an extension done and the plumber in question seemed good enough at the start. There was no written quote and the works were agreed over the phone. However a few issues were He took all the scrap without my say so He took my old shower without my say so He tried to fit 1 less radiator than agreed He didn’t lag any of the new pipes in the loft after moving the boiler He didn’t do an emissions test on the boiler after moving it He didn’t supply any thermostatic controls after fitting a new cylinder in the loft and still maintains this is not a plumbers job ! The new gas pipe for the kitchen supply was not tight and the nut fell off – extremely dangerous considering I have 2 children under 3 years old. 2 rad valves fell off and had to be put back on The boiler has since been serviced after constantly dropping pressure ( the valve inside needed re-pumping ? ) Advised that a towel radiator could be fitted with pipes coming down from ceiling and being fed from the top- since advised this is not a good idea then a new plumber fitted Towel rad correctly but had to run lots of new pipe work in the loft to get the feed down ( after being told the tails were left just above the proposed location ) Didn’t fit an outside tap as agreed I’m sure there are a few more things but this all happened before Christmas. The last conversation I had with him was about us not paying him anymore money as we felt the job was not done to the correct standard and as we had verbally agreed. We estimated that we owed him about £800 but settled that we would pay him £500 only once we received the certificate. After this we had more problems some of which are listed above and now we don’t want to even pay him the £500. We have been sent a bill today saying that we owe him £500 ! ! ! What are my rights and should we send him a letter explaining that we are not prepared to settle the final bill. We ended up getting another plumber to come and fix all the errors and make his works safe. Thanks