Highline Heating reviews (53)

Hi , thanks for your feedback! You contacted me asking for a Boiler service, weeks later you then call at nearly midnight to say your boiler is now showing a fault I explained I wouldn’t be able to get over that week as I was fully booked. You then message me in the early hours of the morning threatening me that you would put up ‘ negative feedback ‘ if I didn’t send you over a service certificate that I then responded with the below Hi . I would appreciate if you didn’t send me text messages at 11pm at night ! I would also appreciate you not threatening me . I carried out a boiler service on your boiler that you requested for your job advertised. While I carried out your boiler service all was okay . You then called me back to say your boiler was showing a fault which I explained isn’t a boiler service this is a boiler breakdown . I will send you an email with your boiler service certificate and and invoice of the job carried out. I am on holiday at the moment back on Saturday will do it then Many thanks Zach I hope you understand that this wasn’t a non friendly reply . But when I carried out your boiler service you wanted to pay cash and no certificate provided I believe you was happy with The job carried out until your boiler showed a fault weeks later that you assumed a boiler service would sort. Many thanks Zach