Waterford Plumbing Heating Drainage.

Rating: 5 out of 5

Waterford Plumbing Heating Drainage. reviews (391)

  • Review from richard70649_33, Hitchin
    Rating: 5 out of 5
    Review left on 5 Feb 2021
    Leak on cold water feed
    Excellent service, arrived on time, completed task quickly and efficiently, showing me what was being done, and why. Cleared up all mess at the end. Would certainly use again.
  • Review from megan47068, Dunstable
    Rating: 5 out of 5
    Review left on 3 Feb 2021
    Moving radiator in bedroom.
    Good communication, fair price, dedicated worker. We have him back to do more work!
  • Review from maxxy77, Luton
    Rating: 3 out of 5
    Review left on 3 Feb 2021
    Replace 3 Radiators in Luton
    Ross turned up at my house at 8am as agreed, He wasn't , however, wearing a face mask. When I asked why, he explained he was asthmatic and was exempt from wearing one. He also said he could wear a mask for short periods but, as he would need to be in the property all day it would not be practical to wear one. I therefore refused him entry to the house. We take COVID 19 procedures very seriously in my home so the decision was easy to make. I felt disappointed at the poor communication because had Ross told me this sooner he wouldn't have had a wasted journey to the house, and I would have chosen another plumber from my shortlist. He did offer to recommend other plumbers for me to use and was friendly enough.

    Answer from tradesperson:

    We are sorry you felt disappointed. Likewise if we would have known in the several correspondence planning this job, That you had a vulnerable person living there. We would not have taken the job.Our COVID procedures are inline with government guidelines including: Masks in communal areas, Social distancing, Ventilation, Disinfecting work area. All of which we have been doing since March 2020 with no problem. We treat our customers houses and projects as if they are our own, As our previous 88 positive reviews would show. I wish you good luck with you project.

    Reply created 3 Feb 2021
  • Review from abz_55, Stevenage
    Rating: 5 out of 5
    Review left on 29 Jan 2021
    Replace a dripping mixer tap in Kitchen
    The job was done very professionally. Fully pleased with the price and work. Thank you.
    (Updated on 30 Jan 2021)
  • Review from callum63274, Leighton Buzzard
    Rating: 5 out of 5
    Review left on 22 Jan 2021
    Replace Radiators
    Ross did a great job replacing our radiators and quickly dealt with any issues that arose. Would highly recommend
  • Review from david93678, Henlow
    Rating: 5 out of 5
    Review left on 15 Dec 2020
    Electric shower to be replaced
    On time, did the job to a high standard and at a reasonable price. Seemed a very knowledgeable person. Impressed.
  • Review from johns77, Hitchin
    Rating: 5 out of 5
    Review left on 13 Dec 2020
    Replacement of 5 radiators and removal of 1 radiator
    I would highly recommend Waterford Plumbing Heating & Drainage. I had a very quick response to my initial enquiry, and Tommy was very friendly, courteous and knowledgeable. He did a fantastic job installing some radiators and removing one, despite numerous issues presented by having a victorian house! I can't fault the workmanship, and the dedication shown towards getting the job done correctly and safely rather than as quickly as possible. I will definitely be keeping their phone number and would not hesitate to employ them again or recommend to family and friends.
  • Review from pauls_49, Ware
    Rating: 5 out of 5
    Review left on 9 Dec 2020
    Sink & Tap Replacing
    Ross came and installed a new sink and tap in our kitchen. He was very responsive in communications before and after his visit and did a good job on the installation. Would be happy to use him again
  • Review from mark_952, Ware
    Rating: 5 out of 5
    Review left on 6 Dec 2020
    1 radiator replacement
    Arrived really promptly. Very nice, clean job and they disposed of my old radiator. Lovely and warm now and no leaks. They were also very competitive on price which I checked against the national average for various plumbing jobs. Would definitely recommend. Thanks.
  • Review from rob93643, Hertford
    Rating: 5 out of 5
    Review left on 27 Nov 2020
    Reposition 2 radiators
    An excellent service and a brilliant bloke. Work done to the highest standards and place left clean afterwards, and a very reasonable price. I will definitely recommend him! Thanks Ross
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