Robert Neave Ltd
- Member since Dec 2016
- 15 feedback comments, 100% positive
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removal & replace fireplace Chimneys & Fireplaces
From the moment Ray and the team arrived the service was amazing. Firstly they completed the job in less time and on budget and left the place in immaculate condition even though there was a huge amount of dust and debris produced. Professional and conscientious we couldn’t have asked for better. I work from home and they were even flexible enough that if I had calls they were happy to stop drilling :)
Now the days are getting shorter and cooler the fire is lovely to have and we’ll spend many a happy evening sat in front of it.
Highly recommend Ray and team.
tunch - 14th Sep, 2018 Positive feedback
Installation of a woodburner solid roof conservatory Chimneys & Fireplaces
Ray and his team were fantastic with the installation of our wood burner - Ray always responded to my queries and was excellent at fitting in with the timings in respect to other building works that were going on around the wood burner. They were also excellent at tips on how to make the most of the wood burner and how to properly use it.
I would highly recommend Ray / Robert Neave Ltd to supply/install your wood burner/ fire.
ejp22 - 9th May, 2018 Positive feedback
Flue and Woodburner install Chimneys & Fireplaces
Highly recommended, professional job, good price, good advice and everything was left clean after the job had taken place. Recommended.
tom_maynard - 13th Dec, 2017 Positive feedback
New stone fireplace and repairs to existing ones Chimneys & Fireplaces
Ray and the team did a wonderful job on re-lining two of our chimneys, refurbishing a wood burner, installing two wood burners and removing and replacing an existing fireplace with a new hearth and surround within our listed building. From supplying information for planning consent to organising two scaffolding towers, which appeared while we were at work, and completing the jobs inside the house within the time and price agreed it all went without any problems. I would definitely recommend Ray and his team to anyone looking for a reliable company.
jenniec_42 - 8th Oct, 2017 Positive feedback
Wood burning stove Chimneys & Fireplaces
From start to finish I cannot rate Ray and his team from Robert Neave highly enough. Excellent communication, excellent workmanship and excellent service. Absolutely love my wood burner and would definitely recommend Robert Neave Ltd
hgibbons696 - 27th Sep, 2017 Positive feedback
Knockout fireplace and make good Chimneys & Fireplaces
ktb_18 - 25th Sep, 2017 Waiting for feedback
Chimney inspection/Installation of flue liner etc Chimneys & Fireplaces
Ray was very professional and we are very pleased with the job he did for us. I would not hesitate to recommend Ray to my friends/family.
tattyt - 18th Sep, 2017 Positive feedback
Installation of a log burner + quote Chimneys & Fireplaces
I have nothing but positive feedback to give to Ray, straight from the first visit he demonstrated impeccable professionalism and guided me every step of the way. The works were carried out to an amazing standard and me and my partner could not be any happier. He is very responsive on emails and is genuinely a great guy as well. If anyone is thinking of deciding who to go with I highly recommend asking Ray for a visit and you too will come to the same conclusion as myself. High quality work, ensures that there is protection in place for your contents and leaves the works all nice and tidy. Explained how to use the stove and all. Ray, if you're reading this, once again, a MASSIVE thank you for your work and your time!
mvonck - 25th Jun, 2017 Positive feedback
Removal of existing fireplace; installation of new one Chimneys & Fireplaces
The service provided by Ray Holder and his team was superb. From the initial point of contact (through My Builder) to completion the communication was excellent at every stage. The two members of his team (Pete & Dave) prepared my lounge to ensure an absolute minimum of mess despite the removal of a large red brick fireplace. There was precious little for us to clear up after they had gone. A plumber & electrician were required during the work and this was all punctually sorted. The new fireplace was installed and beautifully finished. We are more than satisfied with the quality of all aspects of their work from start to finish and cannot recommend highly enough Ray Holder of Robert Neave Ltd.
david_booth - 17th Apr, 2017 Positive feedback
stove Chimneys & Fireplaces
Very good service, prompt,polite and did the job at a reasonable rate.l will not hesitate to use again and also to recommend.
casterbridge_40 - 10th Mar, 2017 Positive feedback
Replace grate in Stronglow open fire Chimneys & Fireplaces
Robert Neave was very efficient, he collected the grate when he said he would, fixed it and returned it and fitted it a week later. He did an excellent job and I would certainly recommend him to other people.
christine_worrall - 10th Mar, 2017 Positive feedback
Multi-fuel wood burner installation Chimneys & Fireplaces
Arrived promptly, covered all furniture with dustsheets and swiftly got to work. Work carried out to a very high professional standard. Once job completed, tidied and cleaned the area thoroughly. Would definitely recommend this tradesman, as not only was he polite and courteous his knowledge and experience of HETAS installations was outstanding.
The quality of his work was 5* all the way.
linda_899 - 28th Feb, 2017 Positive feedback
Installing a wood burner and lining the chimney Chimneys & Fireplaces
Ray Holder and his team has done a fantastic job! If you want a professional, prompt and well executed job - and the installation of our wood burner was challenging to say the least - Ray is the best man for the job.The wood burner looks great; Ray and his team put slate hearth around it, plastered the walls and did some extra job for us for no charge, just to help us out. Once finished, they cleared up after themselves perfectly.
He was a pleasure to deal with, charged a very reasonable price and I have no hesitation whatsoever to highly recommend him.
gabriella_79 - 23rd Feb, 2017 Positive feedback
Fitting of a woodburner Chimneys & Fireplaces
Robert was polite, punctual and professional from start to finish. The job was completed to an excellent standard and completed promptly. Offered great advice in regards to what would and wouldn't look right within the room you want your woodburner. Would not hesitate to recommend him to anyone. We are so pleased with the end result.
tracey_boorman - 8th Feb, 2017 Positive feedback
Chimney Lining Chimneys & Fireplaces
Ray and his team communicated well, turned up on time and managed the job really efficiently. With clear information and safety advice, and considered options for us to choose from.We are delighted with the newly fitted wood burner and will be having a second one fitted by them soon.
debbie_418 - 12th Jan, 2017 Positive feedback
multi fuel burner Chimneys & Fireplaces
many thanks to Robert Neave LTD , on the first visit i was struck by the can do attitude that Ray had, a refreshing change indeed.
I was given a competitive quote but it was the can do attitude that made me choose this company, and am glad i did.
On the day the fitters arrived on time , they were polite and communicative. The job wasn't as straight forward as initially thought but they talked me through the issue and a decision was made together on how to continue.
Due to the alteration that needed to be made they contacted Ray who brought the extra slate that was needed and then he helped to finish the job.
My furniture was properly protected from soot and dust , my wooden floor protected from any possible damage. I am more that happy with my fireplace, stone mantle and multi fuel stove.
I would be very happy to recommend and will be using Ray for chimney sweeping and maintenance.
As a lady who lives alone I felt comfortable with the fitters in my home so would also like to recommend Ray if you are worried about tradesmen being in your home.
fran_10 - 10th Jan, 2017 Positive feedback