parmeet14284, Clapham Junction, London
Rating: 5 out of 5
Hive Receiver fitting to the boiler
(Updated on 4 Feb 2021)Came promptly and done the job promptly as well.
AugustECO Heating & Plumbing
Rating: 4.8 out of 5
AugustECO Heating & Plumbing reviews (109)
Review from parmeet14284, Clapham Junction, London Review left on 30 Jan 2021Review from abigail_ruth, Forest Hill, London abigail_ruth, Forest Hill, London
Review left on 3 Nov 2020Rating: 1 out of 5Bathroom fitting - changing bath to shower(Updated on 9 Nov 2020)We hired Peter to do our bathroom - he fitted a new bath, shower and sink unit, and tiled the bathroom, including the bath panel. Approximately 6 weeks after finishing the job, a major leak started in the bath plumbing, which was found to be the result of an old/broken part that Peter had supplied and used under the bath. In order to access it, the bath panel had to be sawn through, and it was badly water-damaged from the leak. We attempted to contact Peter multiple times to come and look at the bath panel, with a view to replacing it and having it re-tiled. Unfortunately, after sending him the videos of the leak, and photos of the faulty part he supplied, he stopped replying to messages and refused to answer or return calls. This now means on top of what we have paid Peter for the work, we have also now paid another £150 for an emergency plumber to fix the leak, and have been left with a broken bath panel, which needs replacing and re-tiling, and looks awful. We have been very patient and made multiple attempts to contact Peter before writing this review, as we wanted to give him the chance to discuss with us, and hopefully make good the damage caused to our bathroom. We are extremely unhappy with Peter and the work he has done for us, and would not use again or recommend.Answer from tradesperson:
Slightly unfair review in my opinion. Thank you anyway, I'll try use it to improve my service. I feel your frustration, so and I do. The leak was not due the improper installation. But a FAULTY item.- I've no influence on it. It was brand new, straight from the store. We got the invoice, warranty for it. It was tested prior the completion and used by you for weeks. For sure its easier to shift responsibility from manufacter and demand to cover the damage. To the person. I spend my time and petrol to gather it. I didn't ask you to supply materials to save your time and effort. After all you could have bought the same one if you'd go. I realize, this is frustrating. I'm always properly testing my works. And using brand new, quality fittings. I'm really sorry for the situaction. I'm more then happy to help with repair. I guarantee my works. But can not really being peneltized for faulty materials exposed weakness after time. Best Regards Peter
Reply created 9 Nov 2020Review from s98fw1, Balham Hill, London s98fw1, Balham Hill, London
Review left on 16 Feb 2020Rating: 5 out of 5New small bathroom to be fitted ASAP(Updated on 18 Feb 2020)Peter recently fitted and tiled my new bathroom. He came to discuss the job, provided me with a detailed playback of our conversation and a quote, and then started the next week. Peter was professional, friendly and tidy. He did a great job and it looks fantastic - I would recommend.Review from pat20889, West Norwood, London pat20889, West Norwood, London
Review left on 13 Nov 2019Rating: 5 out of 5Replace shower cubicalPeter did a very good job. He was punctual, efficient and polite. The job was completed for the price quoted and within the agreed timeframe. I have no hesitation in giving him a positive recommendation.Review from simond_97, Clapham Junction, London simond_97, Clapham Junction, London
Review left on 29 Oct 2019Rating: 5 out of 5Plumbing works in Clapham SouthPeter did a great job. He is very helpful and flexible and went the extra mile to make sure I was completely happy with the job. Thoroughly recommended.Review from hasand, Norbury, London hasand, Norbury, London
Review left on 21 Oct 2019Rating: 5 out of 5Refurb part bathroom and tilingAbsolutely brilliant job. Couldn’t be more pleased with Peter’s work. A really hard worker, very neat and tidy and also a lovely guy. Will definitely hire again and strongly recommend!Review from immyspence, Herne Hill, London immyspence, Herne Hill, London
Review left on 18 Aug 2019Rating: 5 out of 5New En suite bathroom to be fitted(Updated on 19 Aug 2019)Peter was a friendly, quick and very easy person to work with. He was super helpful in advising on the best set up and places to buy materials and his work was done to a high standard, on time and he was tidy. I'd definitely work with Peter again.Review from sazikiwe, Streatham Hill, London sazikiwe, Streatham Hill, London
Review left on 10 Jul 2019Rating: 1 out of 5New bathroom and toilet to be fitted(Updated on 10 Oct 2019)I have never written a negative review but I have been so upset about the manner in which this job ended, I felt it necessary. Peter took on the job of a bathroon &cloakroom. He worked diligently, neatly, was always polite, in fact I had it in mind to ask him to do another bathroom for us in the near future based on how he appeared to work. After 2 weeks he had almost finished the job with some external plumbing to complete, external holes in walls to refill, 2 new doors to attach, inserting a missing tile, completing plumbing on a sink, filling a few internal holes that were made (plus a few more things). Because we were so happy about the almost completed job, we made the terrible mistake of paying Peter for all of his labour. After a week he came back and did a few little things. After this I contacted him a number of times before he returned weeks later for an hour or so, promising to return and complete and take the remainder of rubbish. Despite being 32 weeks pregnant and messaging, calling etc Peter has not returned. I had to post another job to complete this one plus some extra things I had asked Peter to do and he was willing to do as a new job. I've had to pay out for another tradesman to complete. Additionally a part of our shower which he installed isn't working properly, which I informed him about. I was very trusting and do not feel I can trust another tradesman after this terrible experience, made worse by the fact that Peter was so pleasant face-to-face.Answer from tradesperson:
Thank you for the "first" review mrs. Azikiwe. As you mention. I provided you bathroom and cloakroom, full reno from scratch. Within scheduled estimate work list, time-line 2 weeks, quality and money quote. That's why I been paid in full. It costs a lot of effort and sad to read this review. For certain, I'll take an lesson from this job and your review to improof my service. I do my best to make customer happy. And doing quite plenty extra works as a good maner. With years of experience, it comes almost effortlessly for me and dont mind to do a little extra, for happy face with completion results. Like reinforce rooten floor in your cloakroom, appliances- radiator position alteration, install larger then initially agreed shower under alcove for you which was also tricky ( not sure what's wrong with, if sprays, temp control and waterproof) For free. Afterwords. A bit sad, this actually doesnt matters but only "little extra" grows and gain your comment. Finally surprised. "I've had to pay out for another tradesman" Well, that's how it work. We do our job, but wander to being paid for as well. I came two more days to the estimate agree. I bet quite plenty. At least you not pointing what's accomplished. All the best for you and your family. Peter
Reply created 10 Oct 2019Review from zoemande, Streatham Hill, London zoemande, Streatham Hill, London
Review left on 21 May 2019Rating: 3 out of 5URGENT - New bathroom. Job Starting MONDAY 8.04Peter was lovely, easy to deal with and quick to respond. The price is reasonable however the attention to detail on my job was not great. It may have been due to short deadline (1 week) but even with 2 extra days, there are still a quite few points i am not entirely satisfied with. Peter offered to come back and fix some of it but i had then moved in and no more time to do so. I would still recommend peter but maybe on longer deadlines.Review from 4bythorn, Stockwell, London 4bythorn, Stockwell, London
Review left on 23 Jul 2018Rating: 5 out of 5Change everything in the bathroom(Updated on 24 Jul 2018)We're very happy with our new bathroom. Peter did a great job of installing new bath ware, re-tiling floor and walls and re-decorating. He didn't add any extra charges, left everything clean and tidy, and took away all the debris. This was a learning experience for all of us. We learned we needed to be super careful in explaining what we wanted, as Peter, when installing a partition wall we'd asked for, was on the verge of making it bisect a built-in laundry box until we pointed out that this needed to be removed. And Peter learned that you also have to be super careful when grouting a non-smooth tiled floor, as spillages are extremely difficult to clean up!