Matthews Plumbing & Maintenance

Rating: 5 out of 5

Matthews Plumbing & Maintenance reviews (75)

  • Review from becky24166, Horsham
    Rating: 5 out of 5
    Review left on 8 Oct 2020
    Put up 5 blinds
    Really great communication and service. Great guy and really quick service.
  • Review from cmhlocal52422, Brighton
    Rating: 5 out of 5
    Review left on 14 Nov 2019
    Boiler breakdown
    QUICK TO RESPOND, AS A COMPANY WE WILL USE TERRY AND HIS TEAM AGAIN
  • Review from mandy_131, Horsham
    Rating: 5 out of 5
    Review left on 19 Aug 2019
    Install gas hob
    Excellent! Friendly, efficient and tidy. Would recommend and use them again. Thanks guys.
  • Review from thomas48141, Haywards Heath
    Rating: 5 out of 5
    Review left on 26 Apr 2019
    Boiler service and thermostat repair
    Great communication, very polite and tidy and very fair price. No trickery and very honest. Highly recommend.
  • Review from sajene, Uckfield
    Rating: 1 out of 5
    Review left on 8 Apr 2019
    Boiler service needed
    Disappointing service.
    (Updated on 22 Apr 2019)

    Answer from tradesperson:

    A very unjust review and after 10 years as a plumbing and heating engineer, we’ve never had a bad review. Sadly this customer felt we didn’t allocate enough time to pander to additional works pushed on us regarding a washing machine, when we were hired to service a boiler. We carried our the service professionally, looked at the washing machine FREE of charge and quoted to return to fix said washing machine pipework. We couldn't have been any more professional, and I am sure our record across many platforms confirm this. We are sorry you felt our service was not up to scratch, but sadly we do not work for free. Terry

    Reply created 22 Apr 2019
  • Review from dee98, Crawley
    Rating: 5 out of 5
    Review left on 8 Dec 2018
    Leak under sink
    Great quick service would definitely use them again. Thank u
  • Review from sue39733, Crawley
    Rating: 5 out of 5
    Review left on 4 Aug 2018
    Repair or replace kitchen sink tap
    Terry is a very polite, professional and tidy worker. He arrived at the agreed time and completed the job efficiently. I was very impressed with the quality of the work done and would happily recommend him.
  • Review from tess_clemson, Horsham
    Rating: 5 out of 5
    Review left on 26 Jul 2018
    Heating coming on when set for hot water only
    Terry was able to do the work quickly for us and organised an electrician for us.
  • Review from mattsta, Burgess Hill
    Rating: 5 out of 5
    Review left on 26 Jul 2018
    Move soil pipe and prep for new kitchen
    Very professional, efficient, knowledgable, accommodating, reliable, friendly and helpful. The job included fixing terrible workmanship from pervious plumbers. Terry is not the cheapest, but money well spent for quality of workmanship. He has restored our faith in plumbers. Highly recommend.