The job Tom did was plastering the walls and ceilings of 2 stairways and 2 landings in our house. During work it was found that two of the existing stud walls were flimsy plywood, so these had to be taken out and new plaster boarding put in. Also, the underside of one of the staircases had to be re-boarded - messy and unexpected but Tom's 'no problem' approach was reassuring and he just got on with it. The quality of the work was brilliant, the plaster is very smooth and has transformed the walls and ceiling in our old house. The work was carried out on time and to budget - except for the extra for the boarding which was unforeseen before work commenced. Tom is friendly, polite and punctual but doesn't talk so much that it distracts from him getting on! I found him to be totally trustworthy as well - on occasions I did have to go out and leave him working in our house. When finances allow we will be asking Tom to plaster the remaining rooms of the house. I would strongly recommend Tom to anyone.