Surrey roofing specialists

Rating: 4.9 out of 5

Surrey roofing specialists reviews (25)

  • Review from philw_93, Fleet
    Rating: 5 out of 5
    Review left on 16 Jul 2021
    Leak in roof around chimney
    Carl and the lads working with him did a neat job in resolving the leak, which was due to split lead work around the chimney. It has to be said that, in the end, what we had them do was significantly more than fix just this one issue. Carl took a number of photos of the roof that revealed further shoddy work done when we had the house reroofed as part of an extension some 8-9 years ago. At each stage Carl carefully explained the issues and never pressured us into extending the scope of work, but instead provided further detailed estimates. We are happy with the end result (and have their 10 year guarantee for their work) so would recommend Carl and his team.
  • Review from daph13, Addlestone
    Rating: 1 out of 5
    Review left on 22 Jun 2021
    Small leak on Bungalow tiled roof.
    After repairing leaking tiled roof, CARL advised having Roof cleaned & painted (+re-felt-no evidence of being done) also small porch flat roof re-felted. Chimney had already been re-pointed, but he charged for it. Guttering still leaks. Paint already peeling, he says it's the pigeons! He charged £9,500 + £4,200 for leak repair(£13,700 I PAID IN FULL) He returned a week later, offering to convert my small extension giving me a quotation for £28,740 for insulating floors, walls & roof, replacing shower & adding a toilet (Later I requested sewer connection) Installing patio doors (he purchased on EBay + small cheap window. Updating electrics, (also several other jobs Replacing dining room window & replacing French doors with window, BUT SEEING TERRIBLE QUALITY OF HIS WORK I CANCELLED THESE). Workmen throw food & rubbish everywhere, even stuffing it in wall/insulation cavity! Have days off without notification. Throw building rubble all over the lawn, saying the stones will sink & be ok if he throws grass seed over it. I had to scrape a whole wheelbarrow full + bucket loads before mowing lawn-I'm 77yrs. He does jobs without permission, saying he he's DOING IT AS A FAVOUR,THEN CHARGES ME!! He comes to my door each Friday asking for even more money...I've already paid £55,000. He now refuses to finish outstanding work until I pay him even more money. (30% DEPOSIT, 30% ON COMPLETION OF ROOF WORK, 60% ON COMPLETION OF ALL WORKS REQUESTED ON QUOTE) I CERTAINLY WOULD'NT RECOMMEND HIM!!
    (Updated on 28 Jun 2021)

    Answer from tradesperson:

    You have not paid me what you claim. Please check your accounts and adjust. There is evidence of new breathable membrane being installed, please check in your loft. I completed your roof repairs in December. You asked me to provide a quote for further works. This was sent in January. You accepted the following day. I did not start these works until March (plenty of time for you to cancel works or amend schedule of works). On second day into works you told me you wanted more works included in the project. I provided a new written quotation including these extra works. Which you accepted. I set up a Watsapp group and added your 2 sons to this. You constantly changed your mind daily on what you wanted. You constantly “paused works” and got “professionals” in to check our works. All of which have been checked by Runnymede building control, who claimed all works were done to a high standard. It was not rubble on the lawn, it was soil from where we installed your new soakaway. I did not say they would sink in, I said all soil is screened and has stones in it. That it needed topping up with top soil and that having stones in the ground is good for root growth ect. You mentioned about these “favours”, you fail to mention how there is an outstanding invoice for £10,000 which you refuse to pay. Or how I have started legal proceeding to recover these costs. You also fail to mention how I have waived over £9k for competed works (“favours”) I completely refute what you state. Thanks

    Reply created 28 Jun 2021
  • Review from derek24918, Wimbledon, London
    Rating: 5 out of 5
    Review left on 29 May 2021
    Roof leak to rear of terraced house
    Surrey Roofing was efficient and modestly priced. They completed the work exactly as specified and provided regular updates by way of photographs as the job progressed through to completion. Carl carried out everything as promised. I would definitely employ Surrey Roofing again. Derek Needham
  • Review from oliverdonaghy, Southfields, London
    Rating: 5 out of 5
    Review left on 12 May 2021
    Gutter leak
    Carl did an excellent job on a gutter replacement in a difficult-to-get-to place. He managed the scaffolders well. He even removed an old (defunct) TV mast off the roof for us. Friendly and helpful throughout. Thanks.
  • Review from vkvc, Maidenhead
    Rating: 5 out of 5
    Review left on 5 Jan 2021
    Board out Loft and Fit Ladder
    Quick response, provided quote quickly and fitted us in the next day. Supplied and fitted new gutters and downpipes. Initially estimated that it will be a days job but could not be finished in 1 day which happens sometimes I understand. No one arrived the next as promised. The job was finished the day after - so took 3 days rather than 1 day. Overall good experience. Note: Initially it was for loft boarding job but ended up hiring Carl for Gutters and downpipes replacement.
    (Updated on 8 Jan 2021)
  • Review from kasper_nielsen, Chertsey
    Rating: 5 out of 5
    Review left on 25 Nov 2020
    Roof leak identification and repair
    I had a leak in the roof, and Carl came out and identified the issue straight away. He provided a competitive quote, and got his team on site quickly as this was an emergency. The team did a great job, and sorted the issue . Would recommend to anyone.
    (Updated on 27 Nov 2020)
  • Review from hbrimelow, Woking
    Rating: 5 out of 5
    Review left on 19 Aug 2020
    Fix/clear gutter on 1st floor
    Wonderful quick service - very polite and helpful! thanks for clearing our gutters and removing the ariel.
    (Updated on 20 Aug 2020)
  • Review from danielabol, West Byfleet
    Rating: 5 out of 5
    Review left on 20 Jul 2020
    Flat Roof Rapair - 3 story house - 5.5 meters
    Carl and his crew completed the works within the expected timeframe to a really good quality. Carl was diligent with my requests and left everything clean (even cleaned my windows!) I would recommend Carl for your roof jobs.
  • Review from richard83922, Purley
    Rating: 5 out of 5
    Review left on 5 Jul 2020
    Garage roof Beams damage
    Did a really good job of renewing my garage roof. A really nice chap who did everything we agreed and I would recommend him to anyone. In a world where Good builders and tradespeople are difficult to find Carl is a gem. I have asked him to comeback and paint my house as a result.
    (Updated on 10 Jul 2020)
  • Review from riz_84, Walton On Thames
    Rating: 5 out of 5
    Review left on 4 Jul 2020
    Roof chimney
    Carl was extremely professional from start to finish. Proficient and pleasant. Thank you Carl for a job well done.