Stephens Solutions

Rating: 4.9 out of 5

Stephens Solutions reviews (743)

  • Review from Elahe, Paddington, London
    Rating: 5 out of 5
    Review left on 28 Jun 2025
    Fix tap and drainage on kitchen sink
    I found this plumber via MindBuilder and could not be more impressed. He attended the property incredibly quickly, resolved the issues with remarkable speed and efficiency, and did so with absolute professionalism. He was polite, courteous, and a pleasure to deal with — qualities that are increasingly rare. His prices were also extremely reasonable, especially considering the quality of his work. I have already arranged to have him back when my kitchen installation begins, and would not hesitate to recommend him to others.

    Answer from tradesperson:

    Thank you This review is much appreciated

    Reply created 28 Jun 2025
  • Review from MyBuilder user from Acton, London
    Rating: 5 out of 5
    Review left on 24 Jun 2025
    Shower tap leaking
    Shower cartridge replaced. Problem identified and fixed in a professional manner !
  • Review from MyBuilder user from Hampton
    Rating: 5 out of 5
    Review left on 18 Jun 2025
    Kitchen Sink Mixer Tap needs replacing
    Stephen was efficient and friendly. Job done very much to our satisfaction. Definitely recommend.
  • Review from MyBuilder user from Southfields, London
    Rating: 5 out of 5
    Review left on 15 Jun 2025
  • Review from MyBuilder user from Raynes Park, London
    Rating: 4 out of 5
    Review left on 15 Jun 2025
  • Review from MyBuilder user from Tooting, London
    Rating: 1 out of 5
    Review left on 13 Jun 2025
    city water pipeline leaks- most probably as we see on the picture
    Extremely rude, ultra incompetent and dishonest: Some one else did the job in 1.5 h , done and dusted . Lied and attended the work 48hours later. Did zero job, left the house with ongoing leak but asked for money. Will report him to the standard trade agency for his work Now is pestering me and will prosecute him for harassment me and ask for money for a service that never happened. Called me to the property to show the issue but has covered all the places and did not show me anything. kept shouting: “Are you going to pay me?” For nothing???????? Tried to provoke the tenants and scare them. Asked to solve the problem as any average competent plumber would have done but was not able and willing do his work. Tried to provoke the tenants and scare them. Exaggerates astronomically and made dishonest claims of ongoing leak [he must be referred to the standard trading agency, he can cause harm …] Zero services, the leak is ongoing. But sent a dishonest message that has stopped the leak
  • Review from Katrina, Southfields, London
    Rating: 5 out of 5
    Review left on 11 Jun 2025
    Blocked kitchen sink
    Great job all round, recommend+++
  • Review from MyBuilder user from Clapham, London
    Rating: 4 out of 5
    Review left on 3 Jun 2025
    Fit outdoor tap
    Nice guy and completed the job well but was late and left several marks on the wall.

    Answer from tradesperson:

    Offered to complete the job on the weekend as the customer explained how she worked Monday to Friday! I explained by phone I was running late by around 30 mins. I offered to clean up after but instead customer insisted I knocked £40 off for the inconvenience to which I did! As well as knocking £40 from the bill, she asked if I could put some silicone around sink and shower. I completed that for no extra cost so I thought I had made up for any issues caused but I suppose she has given me an honest review!! Thank you

    Reply created 7 Jun 2025
  • Review from Hamza, Campden Hill, London
    Rating: 5 out of 5
    Review left on 2 Jun 2025
    Leaking washing machine
    Great tradesmen, completed the job to perfection.