Customer of S N Plastering
Rating: 1 out of 5
Plaster lounge & hall
We hired Stuart due to the positive feedback on this site. Unfortunately we have been very disappointed. The work that has been completed in 2 days is poor. The first wall that Stuart did has hardly any hard wall on it and we can see the blocks through it. when we discussed this with Stuart, he admitted he had tried to cut corners. The second wall was as bad, it wasn't straight at all. Again we discussed this with Stuart, who then re-did the wall and it was ok. The ceiling has been plastered but this isn't fantastic, it has many indentations, which Stuart informed us was normal?
On the third day we discussed the problems with Stuart and he wasn't happy that we had issues. We left Stuart to carry on the work, but when we returned home he was gone without notifying us. The windows were open, making our home insecure. We feel totally let down by Stuart and would not recommend him to anyone. He has left us in a terrible state with half finished walls.He asked for £150 a day until balance was met,stupidly we paid him £200,he has worked 2 days so owes us £100. Learnt the hard way .
Answer from tradesperson:
Alarm bells should have been ringing Initially when they informed me that the plasterer they used before was not available for the past 5 months!They state that the 1st wall I did was sub-standard and that they complained. If this was the case why did they choose to pay me more than I had asked? I deny saying I had cut corners as this is not how I work. I did do the 2nd wall again as I wanted them to be happy. The large ceiling had 1 small mark which I assured them I would rectify.On the 3rd day they did seem to nit pick and I got the impression that paying was going to start becoming a problem. However they wanted me to carry on the work, which shows they could not have been that dissatisfied. I left the house tidy and the windows shut.
Reply created 12 Jul 2017