It's not surprising William has a fantastic rating on this site - he's really good at his work and his communication is excellent (better than any large organisation I've ever dealt with). He constantly keeps you updated and replies promptly.
If you need someone that is friendly, kind and reassuring, William is your man.
Not only did he complete the work that was requested, he helped out in other areas where I was let down by other tradesmen and he didn't ask for additional payment (I did add a little extra otherwise I'd feel like I was taking advantage).
His pricing is excellent and I'm already preparing to have him back to do additional work.
This review might shoot me in the foot if it reduces his availability but this is the tradesman we've all hoped for but could never find and I wish him every success.