Temple Interiors reviews (23)

Due to this client’s poor attitude and treatment of tradesmen, it really is unsurprising that all other decorators that they’ve approached have refused to continue their project. We do not provide quotes or “all-in” prices to our clients, despite this client trying their best to tie us to one. We provide estimates for their work, this prevents clients continually adding free tasks throughout the duration of their project. This client constantly added additional work throughout the first week or so of their project, subsequently slowing us down, they then refused to pay for the additional work, so rightfully, we had to discontinue the project, as we don’t provide free services and materials. Not to mention the refusal to pay for additional materials used due to them adding this extra work. They also were completely negligent when it came to payments, deciding if and when they wanted to pay for our services, despite having agreed a clear payment schedule with them prior to starting the job. Horrific clients to work for and again, not surprised in the slightest that no other decorator will consider continuing their project. Hopefully this response will reach other tradesmen on this platform and save them the stress and financial burden that this client causes.

Unfortunately, this client broke multiple terms and conditions from the very first day we started. The client had no heating, no lighting, no access to hot water and there were multiple tradesmen working in the property which prevented us from carrying out any decoration work in most rooms/areas. The client booked us to start far too early when the majority of his other work had not been completed or even started. Very poorly run renovation project.

This client signed off our work on the day of completion and was very happy with the result. A couple of days later, she requested that we return to correct a flaw which wasn’t noticed during her inspection on the day of completion. She wasn’t happy having to wait until we had finished our current job, we did not have the time to return until we did so.