28/1/22 Amended review as original removed in changing overall experience rating from negative to neutral:
Positives: Ryan, Kyle and the onsite team worked hard when they were here and put a shift in to see the job through. Roof professionals removed the cost of repainting the ceiling and walls from the final balance with prompting and after a lengthy discussion was able to provide a reasonable warranty for the work completed. The roof now appears water tight and the house is much warmer.
Areas for development: This job had several issues, most of which came down to poor communication, covid, distance from Turvey and material shortages. These issues included material management (recycling of slates and insulation installation), requesting payment outside of the terms, minor damage to external render, a large leak and subsequent water damage, timeliness in starting, progressing and finishing the job. Initally Wesley was fantastic at keeping in touch however this dropped off sharply before the job started. It was one of the most expensive quotes and did seem to under deliver. There may yet be an issue with condensation in the roof space.