Roof Professionals

Rating: 4.9 out of 5

Roof Professionals reviews (2017)

  • Review from MyBuilder user from Milton Keynes
    Rating: 1 out of 5
    Review left on 8 Jun 2024
    Roof repointing
    A very expensive job to repoint few tiles. Pointing material fell out barely a couple of months later and scratched our car in the process. When hired, promised a quality job and guarantee on all work. Have been trying to get this company to come out to put things right for weeks. Every week, they blame bad weather and keep promising to send someone out. It’s been months. NOT RECOMMENDED.

    Answer from tradesperson:

    Hi Ken I can confirm this was all rectified at lunchtime today Thank you Can you please amend your review please

    Reply edited 8 Jun 2024
  • Review from MyBuilder user from Milton Keynes
    Rating: 5 out of 5
    Review left on 4 Jun 2024
    Lead repair
    Very happy with the service - they came out the same day and repaired the lead despite the wind and rain! A few months later, and still no leaks. Cleared up behind themselves and were polite and friendly. I would recommend.
  • Review from MyBuilder user from Rushden
    Rating: 5 out of 5
    Review left on 4 Jun 2024
    Solar panels bird proofing
    I had installed a bird proof system around my solar panels. The job has taken only a morning to be fitted.
  • Review from Ajay, Luton
    Rating: 1 out of 5
    Review left on 27 May 2024
    Repair pitched roof to stop leaks
    Communication was poor from the start. Work did not start on time, and appointments were missed. Eventually the work commenced. The work seemed to go well on day 1, but when the work was completed, the home and garden was left in a message. There was debris left on the roof, loft, gutters, garden and even in the next door neighbour’s garden. The gutters were damaged, one part was repaired but not successfully. Some of the roof tiles were damaged and only replaced once I complained. Even then, the two of tiles were replaced with the wrong colour. I was told that they ran out of tiles of the correct colour, and they would not be returning to replace the tiles! Finally, I was supposed to receive the warranty within 5 working days. Two weeks later, I still have not received the warranty. I would not use ‘Roof Professionals’ again, and I would not recommend them to anybody.

    Answer from tradesperson:

    Ajay , really disappointed to receive this review, all the pics above of what you have shown have all been rectified and you was told to keep £200 for the inconvenience caused , roof professionals will honor all works and guarantees .

    Reply created 27 May 2024
  • Review from MyBuilder user from Northampton
    Rating: 5 out of 5
    Review left on 25 May 2024
    New slates
    Guys were great,very friendly and polite and reliable Excellent service
  • Review from Gertha Monvid, Northampton
    Rating: 5 out of 5
    Review left on 22 May 2024
    Cleaning roof gutters
    They turned up on time with the right equipment. Gutters were cleaned out beautifully, and any mess was removed. Job well done.
  • Review from MyBuilder user from Peterborough
    Rating: 5 out of 5
    Review left on 20 May 2024
    Roof tile repair
    Very prompt and dealt with issue
  • Review from MyBuilder user from Huntingdon
    Rating: 5 out of 5
    Review left on 19 May 2024
    Refix and point in loose flashing
    Nice tidy job, friendly and professional
  • Review from MyBuilder user from Peterborough
    Rating: 5 out of 5
    Review left on 12 May 2024
    Roof repair
    Wesley gave me a clear explanation of the job required a reasonably priced quote and the suggested time scale A personable team were sent to complete the works, in addition to a text message outlining the works. The invoice ,video and pictures provided a good update Thank you
  • Review from Damian, Leicester
    Rating: 1 out of 5
    Review left on 9 May 2024
    Roof replacing
    Delayed the job without reason and not provided guarantee documents when job completed as agreed before, don't recommend that "professional".
    (Updated on 10 May 2024)

    Answer from tradesperson:

    I cannot find your details where I have worked for you before as one of my customers , so this is either someone who’s left the wrong company a review or this is slander against my company for some strange reason . I have contacted Mybuilder and also flagged this review for investigation. If you do have my contact number please kindly call me to resolve as I don’t have any details as you as a customer . Many thanks

    Reply edited 10 May 2024