Was really impressed that he actually came out to quote, and made the effort to fully understand the problem. I'd been unsure whether it (a leak) was a roof problem or a plumbing problem - turned out it was both, and Rob analysed the problem, found a plumber to sort out that side of things and then came back and fixed it. The job has been severely tested by the weather since, so I can confidently say it was a good one!
We also had a second problem which he looked at on the day and fixed.
Additionally, he was really good at explaining the problem, what he was doing to fix it and why.
Very professional, reliable, competent & I would definitely use RL Roofing again