Communication good, message to say he was delayed. Professional, efficient, polite, listened to what the problem was. Would use again and highly recommended.
ONLY 1 STAR WAS ALLOCATED AFTER UPDATING THE REVIEW. . Updated 8th April 2025. Overflow pipe still leaks after his visit. Rang to tell him. He arranged to come out. Didn't show up. Hasn't replied to telephone messages or messages via My Builder. I'll have to get another plumber and will be out of pocket. Very disappointed. No longer recommend.
Now seeking advice from CAB to suit this plumber as £70.00 is a lot of money to lose and to continue to have a faulty overflow tap. BEWARE.