Carl was brilliant, very friendly and professional. The communication before and leading up to the appointment was great, arrived on time. He managed to change my broken tap really quickly and was happy to explain what he was doing step by step as I was keen to watch and learn about plumbing. I had a couple of extra plumbing jobs that also needed looking at and despite being really busy, he was happy to help sort those too. Carl also took the time to check everything was working well and double checking for leaks after the taps were fitted. All in all, very pleased with the service, would definitely recommend Carl. Cheers!