paul55884, Birmingham
Rating: 5 out of 5
Gas safety certificate
Performed a gas safety check on my boiler, very efficient, sent electronic copy through the same morning. Will keep details for future jobs.
Quickfix Boiler Repair Services Ltd
Hi Susie, my sincere apologies for letting you down. Generally, I am extremely organised person and ensure that all the appointments are noted down in my diary but on this instance due to being extremely busy with other appointments, unfortunately I didn't and compeletly forgot to attend you on the given day and time for which I am extremely sorry. Since then I have phoned you twice and have personally apologised, which you have kindly acknowledged. I had offered to pay you compensation for inconvenience but it was not accepeted. As you have already hired another engineer, hope your heating comes back soon. Have a wonderful Christmas...!!
Reply created 13 Dec 2022