Stacey Marks, Bromley
Rating: 5 out of 5
Leak from flat above
Reliable. Highly communicative. Efficient.
Really appreciated their services.
Answer from tradesperson:
Thanks for the review, I really appreciate it.
Reply created 15 Aug 2025Quick flow plumbing and heating ltd
Rating: 5 out of 5
Quick flow plumbing and heating ltd reviews (132)
Review from Stacey Marks, Bromley Review left on 15 Aug 2025Review from Clint, Croydon Clint, Croydon
Review left on 3 Apr 2025Rating: 5 out of 5Repair of Ideal Logic+ Combi C24 boilerArrived on time and sorted boiler immediatelyReview from mohan_26, Norbury, London mohan_26, Norbury, London
Review left on 23 Nov 2022Rating: 5 out of 5Google Nest InstallationService delivered as agreed.Review from stephen33736, West Wickham stephen33736, West Wickham
Review left on 3 Aug 2022Rating: 5 out of 5Repair leaking waste pipe(Updated on 4 Aug 2022)Quick response and good communication all Done and dustedReview from david99643, Sydenham, London david99643, Sydenham, London
Review left on 17 May 2022Rating: 1 out of 5Boiler fault, blocked sink and mixer tap repair/replaceDid a competent job fitting the mixer tap but not with the blocked sink. He made a hole in the drainage pipe and poured in Zep liquid heat drain unblocker liquid. This seemed to fix the problem but a week later the sink was almost completely blocked again. I got another plumber in who did the job properly using a Ridgid K-45 AF-5 Autofeed Drain Cleaning Machine. He also noticed that the pipe under the cupboard was too flat and changed it to improve the flow. Paul told me that he wasn't a drainage specialist and that if the problem returned I would need to get a drainage specialist with rods. The second plumber who actually fixed the problem did not consider himself to be a drainage specialist and said that the job was something any competent plumber should be able to do with the right equipment. He was highly critical of Paul's work and suggested that I ask for a refund. Paul refused to give me a refund.Answer from tradesperson:
I’m a Gas engineer that does some domestic plumbing, you hired me for a boiler fault that happened to be connected to your blocked sink. You paid for the boiler repair diagnostics, which was a blocked condense caused by blocked drainage. At that point you were clearly advised that I do not deal with drainage but I could try and put a cleaning chemical in the pipework as a cheap fix and if that didn’t work you were advised to contact a drainage engineer. You agreed to trying that and were only charged for the time to do that plus the chemical. Nothing has been miss diagnosed or has any wrong advice been given to you, if it had I would accept responsibility and issue you a full refund. I glad the boiler is now working and regret that you’re unhappy with service I provided.
Reply created 17 May 2022Review from jane_625, Kenley jane_625, Kenley
Review left on 16 May 2022Rating: 5 out of 5Combi boiler repair - ElectrodePaul called me to discuss the job shortly after providing the quote. He was punctual, polite, and diagnosed the problem to find the reason my boiler was not working - this included calling the boiler manufacturing company to confirm the issue. I ordered the part and after a few days he came back to fix it, and the boiler worked again. I will definitely use Paul again if I have any issue with boiler/gas/heating system.Review from frontwall_53, Croydon frontwall_53, Croydon
Review left on 6 Apr 2022Rating: 5 out of 5Repair and replace at mums(Updated on 7 Apr 2022)Paul called to acknowledge my jobs, gave clear and very reasonable prices. Was able to confirm days available for work. Confirmed and arrived as planned. Worked professionally, explained any issues and completed. Worth the time and quote to use Paul.Review from jay91719, Croydon jay91719, Croydon
Review left on 18 Mar 2022Rating: 3 out of 5Relight pilot light on gasfire..gas fire deemed as dangerous. Operatives were very good in explaining reasons why.Answer from tradesperson:
This comment was left by mistake, the job wasn’t done by Quick Flow Plumbing & Heating Ltd. We have contacted the customer by telephone and explained that we have never worked in her property, she agreed with the mistake and apologised but is yet to remove the comment.
Reply created 18 Mar 2022Review from stephen33736, Croydon stephen33736, Croydon
Review left on 9 Mar 2022Rating: 5 out of 5Leaking washing machine into shopattended straight away but unfortunately the leak had stopped and we dont know who did this, but will use them again.Review from zsolt25194, Croydon zsolt25194, Croydon
Review left on 1 Mar 2022Rating: 5 out of 5Boiler problem, shake and vibration.Quick and straightforward, highly recommended!