I found Ian pleasant to deal with from the start. I'd had some quotes from some of the bigger nationwide companies and they had all spent a least an hour in my property giving me the hard sell, followed by multiple calls trying to get me to commit to them and pay a deposit. With Ian there was no hard sell, he gave me a brief overview of the products he uses and the reasons for using them and gave me a quote. He left it with me to decide whether to go ahead, no phone calls chasing me or pressurising me to commit. Once I contacted him to go ahead, he came round for a quick chat to finalise the details and estimated when the doors would be ready for installation and this was completed within the time frame given. I will definitely recommend Quality home improvements south east to friends and family