PRITCHARDS PLUMBING AND HEATING reviews (319)

Arrived on time for boiler service. Friendly,quick & efficient. Would recommend

Liam and team are really excellent, turn up on time do a great job, crack it out and leave you feeling glad that you selected then. On our list of preferred plumber.

Prompt attendance and a good job done. Thank you

Great work by these guys for what was a very difficult and awkward job in my bathroom. Would 100% recommend!

Great job every time💯

We asked for a sink installed in a small toilet area and we were not disappointed. Job was done in less than 2 hours and and everything was left clean and tidy, no fuss at all. Would certainly reccomend Liam and would use him again in the future for all plumbing jobs. Thank you, very happy 😊

Liam and his colleague arrived when they said they would. After going for parts and having trouble turning off the water (sheer perseverance did the trick) they replaced the inside of my toilet cistern and got the toilet flushing, much to my delight. They were both very friendly and polite and I wouldn't hesitate in using Pritchard's again.

Great work ! Great availability, did a great job and very nice person.

Came quickly, competitive quote, polite and friendly and carried work out fast.

Liam was hired to come out and repair the flush mechanisms on two toilets. He attended in good time and completed the repair for the quoted price, plus small addition to total cost for an unforeseen issue. The next day I took a call from the caretaker that there was a leak into two flats below mine. No issues with leaks in the flat in 13 years of owning it. Liam came back have a look at the leak and later on I got a text saying that the leak came from the taps not the toilets and I’d have to pay a call out fee to fix the leak. I said I couldn’t possibly see how the leak couldn’t be related to the work he’d done since we had never had a leak before, and what are the chances that a leak happened randomly one day after the plumber had been out. I said I couldn’t make payment until I had worked out what had caused the leak, and that it would be a couple of days because I live 150 miles away from the flat and I work full time. Over the next 24 hours I was getting constant texts and calls asking for payment culminating in Liam threatening to come out and take his parts back (bear in mind this is on the Thursday, job was on the Tuesday and leak on the Wednesday, so hardly a long time). This would have been a major problem if he’d done this because it would have been harassing the flat tenants. I had to leave work to sort this out causing major stress and loss of £200 income for the day. A bit of trust and patience would have saved me a lot of stress and him a bad review.